Smarter decisions. Better outcomes. From insight to action.

Outcomes-led healthcare UX, design, product, and engineering for payers, health systems, healthtech, and life sciences. Powered by expert specialists, milestone-driven frameworks, and custom AI built to accelerate measurable results.
CX Journey Map

Humanizing Pediatric Care

Unlocking a new level of patient care through deep psychographic patient journey mapping and analysis for Orthopedic, Imaging, and Therapies.

view case study
Analytics

A First-To-Market Intelligence Platform

Ground-up development of a revolutionary analytics tool that provides continuous plan monitoring and optimization for agents and seniors unlike anything in the industry.

view case study
Compliance + Risk Management

From Large Scale Complexity to Clarity in 9 Months

Transforming industry-leading risk management software where many others failed—empowering thousands of healthcare workers, speeding deployment by 5x, and driving substantial revenue growth.

view case study

Helping our clients win

A Proven Track Record of Success

A senior team of healthcare practitioners across payers, health systems, healthtech, and life sciences. Proven at Medicare Annual Enrollment scale, under FDA, HIPAA, CMS, and HITRUST governance, and measured against the outcomes payers, providers, and life sciences leaders care about.

$100M+
in client revenue impact delivered
1M+
healthcare members and patients served
96%
reduction in pediatric mental health waitlists
5-10X
faster delivery than internal teams
100%
client repeat engagement rate
100%
client recommendation rate
Learn More

Trusted by healthcare leaders

Brands We’ve Worked With

View Our Work

Oliven Labs Articles

Artificial Intelligence

Oliven Labs Manifesto: Compass for Ethical AI

We believe AI in healthcare should reduce harm, not just add capability. Our manifesto is the framework for how we practice – a clear, ethical standard for how we design, use, and govern AI in every engagement.

Read More
Patient Engagement

The Follow-Through Problem: Why Patients Drop Off & How to Fix It

When patients seek medical advice, providers give it in good faith. Maybe they write a prescription, suggest an exercise plan, or refer the patient to a specialist. Ultimately, the provider expects the patient to follow their expert recommendation. So why do around 44% fail to do so? And why does it matter?

Read More
Artificial Intelligence

AI & Mental Health: The Ethics & Risks of Patient-Led Digital Therapy

Artificial intelligence (AI) is new to healthcare and growing fast. The Food and Drug Administration (FDA) has approved over 1,000 AI-enabled medical devices that help clinicians accurately detect, diagnose, and treat disease. Despite today’s AI advancements and the growing need for mental health support, we lack tools designed to help treat mental health issues. What gives?

Read More

Frequently Asked Questions

What does Oliven Labs do?
Oliven Labs is the outcomes-led healthcare UX, design, product, and engineering studio. We partner with payers, healthtech, life sciences, and health systems to drive measurable HEDIS, Stars, member retention, patient experience, and decision intelligence performance.
Who does Oliven Labs work with?
Oliven Labs partners with payers, healthtech, life sciences, and health systems on the work that drives HEDIS, Stars, member retention, patient experience, and decision intelligence outcomes.
What does an Oliven Labs engagement look like?
Engagements start with a focused 4-week pilot to align on outcomes, scope, and team composition. From there, we move into a 6 to 12 month activation phase where a senior team of specialists embeds with internal teams to ship measurable outcomes. Specialists span UX, design, product, data, and engineering, matched to each engagement.
How fast can Oliven Labs deliver outcomes?
Oliven Labs delivers 5 to 10 times faster than internal teams. Speed comes from three things: a senior network of specialists who skip the ramp-up curve, milestone-driven frameworks that compress decision cycles, and custom AI products that accelerate research, journey mapping, and analytics work. All engagements show measurable outcomes within the 4-week pilot.